CRM Implementation
CRM setup, pipelines, customer records, lead tracking, forms, calendars and sales workflow configuration.
- CRM setup and pipelines
- Customer records and lead tracking
- Forms and calendars
- Sales workflow configuration
Managed software & operations for B2B
Managed CRM, marketing automation & workflow systems for B2B teams.
Hivium helps B2B companies implement, operate and maintain CRM systems, marketing automation, workflow automation, integrations and technical support through monthly service plans and project-based professional services.
HIVIUM SOLUTIONS - FZCO is a Dubai-based B2B software services company. We do not provide financial services, payment processing, money transmission, crypto, lending, investment services or marketplace operations.
- Licensed Dubai FZCO
- B2B software services
- Monthly service plans
- Project-based professional services
- Human-supervised automation
- Technical support
What Hivium does
A managed layer over your sales and marketing operations.
Hivium configures, operates and maintains the software your business uses to win and keep customers. You get a working system and a team behind it — not another tool to figure out on your own.
- Centralize leads and customer conversations in one CRM.
- Automate follow-ups across email, WhatsApp/SMS and tasks.
- Operate sales workflows with ongoing technical support.
What Hivium Does
Managed software implementation and operational support.
Hivium provides managed software implementation and operational support for B2B companies. Our work focuses on CRM setup, marketing automation, workflow automation, integrations, reporting, technical support and ongoing platform maintenance.
Marketing Automation
Email, SMS, WhatsApp and campaign workflows configured for business use, based on client instructions and applicable consent requirements.
- Email, SMS and WhatsApp workflows
- Campaign configuration
- Based on client instructions
- Applicable consent requirements
Workflow Automation
Operational workflows for lead routing, follow-ups, task creation, notifications, internal approvals and customer lifecycle processes.
- Lead routing and follow-ups
- Task creation and notifications
- Internal approvals
- Customer lifecycle processes
Integrations
Connection and configuration of business tools, forms, calendars, CRMs, communication systems and reporting tools.
- Business tool connections
- CRM and form integrations
- Communication systems
- Reporting tools
Platform Operation
Ongoing management, maintenance, optimization and technical support for client software environments.
- Ongoing management
- Maintenance and optimization
- Technical support
- Client software environments
Professional Services
Project-based implementation, configuration, documentation, training and technical support.
- Project-based implementation
- Configuration and documentation
- Training
- Technical support
How it works
Set up once, supported continuously.
- 01
We configure your systems
We set up your CRM, pipeline and business workflows around how your team already works.
- 02
Your team operates from one place
Your team centralizes leads, conversations and follow-ups across channels.
- 03
We support and optimize
Hivium provides ongoing automation, maintenance, optimization and technical support.
Automation examples
What Hivium automates, step by step.
Real, simple workflows we set up for B2B teams — so leads, follow-ups and internal tasks run automatically, with your team in control.
Lead capture & follow-up
- 1A lead comes in through a form
- 2An opportunity is created in the CRM
- 3An automatic follow-up is sent
- 4A task is assigned to the sales team
Demo scheduling
- 1A demo is booked
- 2Automatic reminders go out
- 3The pipeline is updated
- 4A post-demo email is sent
Customer onboarding
- 1A customer is won
- 2Internal onboarding starts
- 3Tasks are created automatically
- 4Satisfaction follow-up or review request
Who it's for
Built for B2B teams that run on leads and follow-up.
Who Hivium is for
Hivium is ideal for companies that receive leads, manage sales conversations and need to automate follow-up, internal tasks and day-to-day operations — without losing human control.
- B2B companies with leads and sales follow-up
- Professional services
- Consultancies
- Agencies
- Private clinics and healthcare professional services, only for administrative, commercial and customer communication workflows; we do not provide medical services, diagnosis or clinical advice.
- Real estate
- Sales teams using spreadsheets or disconnected tools
Who Hivium is not for
Hivium is not a fintech, wallet, marketplace, payment processor or guaranteed-results solution. We are a B2B technology provider for CRM, automation, software operations and technical support.
- We do not provide payment processing, money transmission, wallet, lending, investment, crypto or financial services.
- We are not a marketplace, telecommunications carrier, social network or passive-income program.
- We do not operate or promote get-rich-quick, investment, trading, gambling, adult, weapons, controlled-substance or other high-risk schemes.
- We do not provide regulated legal, financial, medical, credit, insurance or investment advice.
- Messaging workflows are configured only for business use, on client instructions, and for contacts where the client is responsible for having the required consent and legal basis.
Plans
Clear monthly plans, no surprises.
Choose a plan and add custom work when you need it. Setup and usage-based costs are always stated up front.
Launch
Get your CRM and core operations running.
From USD 299/month
Request a Demo- CRM setup
- Sales pipeline
- Unified inbox
- Calendar and forms
- Basic automation
- Support
- Email support
- Automations
- Basic follow-up automations
- Setup
- ~1–2 weeks
- Channels & tools
- Email, forms & calendar
Most popular
Growth
Automate marketing and follow-ups at scale.
From USD 599/month
Request a Demo- Everything in Launch
- Marketing automation
- Workflow automation
- Lead follow-up sequences
- Campaigns and reporting
- Support
- Email & chat support
- Automations
- Marketing & workflow automation
- Setup
- ~2–3 weeks
- Channels & tools
- Email, WhatsApp/SMS, campaigns
Scale
Advanced operations with priority support.
From USD 1,499/month
Request a Demo- Everything in Growth
- Advanced automations
- AI-assisted workflows
- Custom integrations
- Priority support
- Support
- Priority support
- Automations
- Advanced + AI-assisted workflows
- Setup
- ~3–4 weeks
- Channels & tools
- Multichannel + custom integrations
Custom
For companies that need tailored CRM, automation, integrations or software operations support.
Setup fees may apply. Usage-based costs such as SMS, WhatsApp, email, AI credits, costs of advertising tools or third-party accounts used by the client may be billed separately when applicable. Hivium does not hold or manage client funds intended for third-party payments; any advertising account, payment provider or external vendor account must be controlled by the client or billed according to the applicable order form.
Plans are billed for B2B software services, implementation, platform operation, maintenance and technical support. Hivium does not sell financial products, process third-party payments, hold customer funds or operate a marketplace.
AI-assisted workflows are used to support operational tasks such as drafting, routing, summarizing, classifying and recommending next steps. Hivium's services are designed for human-supervised business operations. Hivium does not provide legal, financial, medical, credit, insurance, investment or other regulated advice.
Trust & Controls
Clear operations, human support and control.
Supervised implementation
We set up and roll out your systems with a team overseeing the work.
Technical support
Ongoing technical support for the systems we operate.
Published policies
Terms, privacy and refund policies available on the site.
Visible legal entity
Operated by HIVIUM SOLUTIONS - FZCO, licensed in Dubai, UAE.
Privacy & access control
Role-based access; client data handled only to operate the service.
Human-supervised automation
Automations run under human oversight, not unattended.
Managed B2B service
A managed service with a team behind it — not just software.
Custom Services
Request a QuoteCustom CRM, automation and software operations for growing businesses.
For companies with specific workflows, integrations or operational requirements, Hivium provides custom implementation, automation and technical support services.
See how Hivium would run in your business.
Tell us about your operation and we’ll walk you through a setup tailored to your team.